A clear way forward.

A preliminary outline of how delivery enquiries and confirmations work.

Draft terms — legal review required before public launch. The business must confirm package restrictions, pricing policies, cancellations, liability limits and applicable Nigerian legal requirements before relying on these as binding terms.

1. Requesting a delivery

Submitting information through this website prepares a WhatsApp enquiry. It does not automatically transmit the information to Aika Express and does not create a confirmed booking. A booking is only confirmed once Aika Express has reviewed and expressly agreed the availability, price and arrangements with you.

2. Accurate information

Please provide accurate pickup and destination addresses, contact details, recipient information and an honest description of the goods you intend to send.

3. Coverage and availability

Delivery services depend on the requested route, item eligibility and operational availability. Submitting a request does not guarantee acceptance, timing or coverage.

4. Pricing and payment

Applicable charges and payment arrangements will be discussed and agreed before confirming a service. No online payments are collected through this initial website.

5. Item eligibility

Do not request the delivery of illegal, dangerous or otherwise prohibited items. Aika Express must establish and communicate detailed package acceptance and handling policies separately.

6. Cancellations, failed delivery and complaints

Detailed operational policies covering cancellations, changes, failed attempts, damage, loss, delays, claims, remedies and limits of liability are pending confirmation. Customers should request those policies before agreeing to a delivery if relevant to their shipment.

7. Contact

For service questions, email hello@aikaexpress.com or call 0817 670 3375.